We'd love to hear from you.
Have a question, a concern, or just want to say hello? Fill in the form below or reach us directly — we typically respond within one business day.
Address
123 Book Lane, Koramangala Bengaluru, Karnataka, 560034
support@bookflip.in
Phone
+91 98765 43210
Working Hours
Mon – Sat, 9 AM – 6 PM IST
Quick Note
For order-related issues, please include your Order ID (e.g. ORD-10042) in your message so we can help you faster.
Frequently Asked Questions
Got questions? We've gathered the most common queries from buyers and sellers to help you navigate our platform smoothly.
Browse or search for a book, click on it to view details, and tap 'Buy Now'. You'll be asked to confirm your address and choose a payment method before placing your order.
Each seller rates their book's condition as Like New, Good, or Used. We encourage honest listings, and buyers can report any mismatch after receiving the book.
We accept UPI, debit/credit cards, net banking, and cash on delivery (where available). All online payments are secured via industry-standard encryption.
Delivery typically takes 3–7 business days depending on your location and the seller's city. You'll receive tracking details once the order is shipped.
Yes. If the book's condition significantly differs from what was listed, you can raise a return request within 3 days of delivery. We'll mediate and arrange a refund if valid.
Create a seller account, tap 'List a Book', fill in the title, author, condition, price, and photos — your listing goes live instantly for buyers to discover.
Listing is free. We charge a small platform fee (5%) only when a book is successfully sold, so you pay nothing upfront.
If an order isn't shipped within the stated time, you can cancel it for a full refund. Repeat offenders are removed from the platform.